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mPortal’s SPRINGBOARD® software suite is designed to extend presence to connected devices to create cohesive and compelling experiences across mobile phones, tablets, Smart TVs and other connected devices.

SPRINGBOARD® Metrics

Companies with mobile initiatives are constantly trying to understand where they should invest their resources (time and money) to stay competitive.  Wireless operators want to know how their subscribers are using their devices, when and where data is being used, and what types of services are appealing.  Cable operators are making critical decisions around how to build out their infrastructure in order to provide the right services to their customers.  Enterprises building apps for mobile and connected devices want to understand what features are being utilized most or least often, so that they can continue to innovate and improve the user experience. 

SPRINGBOARD Metrics is a privacy compliant platform that collects data directly from a device or application in real time to provide the insight that companies need to drive business decisions.

Key Benefits:

  • Provides concrete data that can help organizations better serve their customers, whether it is through investment in additional infrastructure, applications, or other services.
  • Gives insight into usage patterns within applications to drive application improvements and user experience innovations.
  • Presents major trends which can be utilized to make strategic decisions around services and offerings.
  • Offers a new way to test new features and services.
  • Leverages mPortal’s 11+ years of experience in building mobile and connected device solutions.

Key Features:

  • Collects usage patterns from the mobile device and mobile apps.
  • Available as a thin client or as a library within an existing client app.
  • Compliant with privacy laws and does NOT collect private information.
  • Runs in the background with minimal battery life and memory impact.
  • Configurable with the ability to turn on/off collection activity and set parameters for collection intervals, data transfer intervals, file size limits, location parameters.
  • Optional consent module in case consent is not already requested by the app.
  • Centralized cloud-based service for configuring the client and viewing reports.
  • Reports filters by device type and model, time of day, geographic region, and more.
  • Can be preloaded on a device or downloaded over-the-air.
  • Support for iOS, Android, BlackBerry, Windows Mobile, HTML5 and other connected devices.
  • Images (before using these images please remove the text ‘chart by amCharts.com))

Click here to download the SPRINGBOARD Metrics pdf

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