END-TO-END SERVICE METHODOLOGY
Successful execution starts with a sound strategic plan that addresses both the business and technical aspects of a project. Whether you come to us with a high level objective or specific requirements, we can help create a detailed plan based on a well thought out business case.
The backbone of any successful mobile solution is having properly designed and fully functioning middleware and back-end systems. At mPortal, we pride ourselves on having the technical acumen that goes far beyond just developing a mobile app. We have deep industry experience in back-end integration, with the ability to integrate with just about any system – or, create a new system altogether.
Multiple options exist for mobile deployments today, including native, mobile web and hybrid development. Native apps specifically designed for Android or iOS often provide a superior experience, but at the same time mobile web technologies such as HTML5 are becoming more feature rich. Our team can help you make the right decision.
Utilizing Agile methodologies, we employ an iterative approach that maximizes customer interaction in order to provide a regular, repeatable cadence of releases. This enables us to quickly adjust to the priorities of our customers.
Our QA team is an integral part of the overall delivery process. Unlike traditional waterfall testing, our QA team works in tandem with the development team, allowing any issues to be uncovered and addressed more quickly and with less difficulty.
The first few weeks after a mobile launch is a critical time period that can make or break the successfully launch of a mobile app. Once out the door, the app needs to be quickly analyzed to determine if it is addressing the stated goals, and adjust the strategy and road map if needed.
mPortal services do not stop once the customer has accepted the application. We can provide a range of flexible operational and custom support services, including ongoing monitoring and maintenance, cloud hosting (AWS) and 24/7 Tier 2 and 3 support.
There is no “end-state” for an application – mobile is an evolving business with ever-changing technologies. We offer ongoing roadmap support, working to make the mobile solution a success far beyond the first release.