Technical/Customer Support Engineer             

This person will be responsible for Technical - Customer Support. The candidate will respond to phone, email, and web requests for technical support and work with customers to resolve issues. This person must have a basic understanding of programming concepts and databases.

This person filling this position needs the following experience/skills/degrees:

· 1-3 years of previous experience supporting large scale software
  systems for multiple customers is a must.
· Technical skills – previous experience working with J2EE
  systems/Unix systems is a must.
· Experience with SQL and databases.
· Working Knowledge of Jboss, Apache, and Tomcat.
· Proven ability to research and solve complex technical problems.
· Experience using a customer support tracking tool a plus.
· Willing to be on call for support escalations.


Salary: Competitive salary plus stock options

Title: Customer Support Engineer

Reports to: Customer Support Manager/Lead

Work Location: Vienna, VA

For consideration, please send your resume directly to: jobs@mportal.com

mPortal is proud to be an equal employment opportunity and affirmative action employer.