DIRECTOR – USER EXPERIENCE             

Consistent with the culture of innovation and constant improvement of the customer experience, mPortal Inc. seeks a Director of User Experience (“UX”) Design to shape the overall vision, mission and business model for enhancing the user experience of our products and services across our customer base and their associated mobile devices. This individual will create, communicate and integrate the mission for the mPortal user experience, complete with follow through with the processes and tactics to implement the vision. He/she will work to measurably improve the success of the customer user experience in driving revenues and customer loyalty through successful implementation of the user experience strategy. This person will be a proven and thought-leader in user experience and design innovations, and he/she will oversee all work on user experience & design across the entire mPortal customer base.

KEY RESPONSIBILITIES:

· Make our customer’s customer interaction mediums (web, wireless,
  IPTV or other) user-friendly, engaging, and visually appealing.
  We are looking for a hands-on interface designer with solid skills in
  user experience and graphic design, with a sharp eye for clean,
  task oriented layout and aesthetics.
· Partner with others in the broader mobile and web design
  community to develop and extend an mPortal Experience across
  the array of our customer’s assets (in-home, broadband & mobile).
· Collaborate with both mPortal and external constituents to define
  and prioritize user experience requirements and create an
  implementation roadmap, based on business need and market
  opportunity.


EXPERIENCE

  The successful candidate will have a solid understanding of the web
  and wireless industries and current trends in UI/UE within web
  players, device vendors and wireless carriers. He/she will have
  a strong sense and intuition for usability and design, with the ability
  to balance creativity and practicality. This individual will be
  hands-on and a proven performer with measurable successes
  leading to positive bottom-line results. Interpersonally, the ideal
  candidate will have the ability to build consensus and work across
  organizational boundaries.

  Additionally, the ideal candidate will possess:

  · 3-6 years of web design experience;
  · 2-4 years experience in user interface and human factors design
    for handheld consumer electronics products, handheld computers
    and/or other consumer electronic devices;
  · 3-6 years experience managing teams, preferably comprised of
    diverse disciplines including marketing, design and technical
    resources;
  · At least 3 years experience leading design efforts utilizing 3rd
    party suppliers with demonstrable short-term and long-term
    results;
  · Specific experience in the wireless industry, either with a wireless
    carrier, manufacturer or wireless software design firm;
  · Strong knowledge of handheld device software architecture and
    OS environments such as Windows Mobile, Blackberry, Java,
    BREW and/or Linux.

EDUCATION - The ideal candidate will need to have a Bachelors or Masters Degree in Human Sciences, Graphic Design, Interaction Design, Visual Arts or related field with a Bachelor or Masters Degree in Marketing strongly desired.

Salary: Competitive salary plus stock options

Title: Director, User Experience

Reports to: Chief Executive Officer

Work Location: McLean, Virginia USA

For consideration, please send your resume directly to: jobs@mportal.com

mPortal is proud to be an equal employment opportunity and affirmative action employer.